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Privacy Policy

Last updated August 18, 2025

INTRODUCTION

This privacy notice for EZ Test Prep, LLC (“Company,” “we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your personal information when you use our educational mobile applications and related services (“Services”).

This Privacy Policy applies to:

  • All EZ Prep mobile applications published on the Apple App Store and Google Play Store (currently 30+ apps).

  • Our website https://www.eztestprep.com/.

  • Any related digital services or communications that link to this Privacy Policy.

If you do not agree with our policies and practices, please do not use our Services.

You can contact us at support@eztestprep.com with any questions.

SUMMARY OF KEY POINTS

  • What information do we collect? Personal information you provide (like email if you contact us) and device data automatically collected when using the apps.

  • Do we collect sensitive data? No — we do not collect sensitive categories of information (e.g., health, biometrics, financial accounts).

  • Do we get information from third parties? Yes, from app platforms (Apple/Google) and analytics partners.

  • How do we use your info? To operate apps, process subscriptions, provide support, prevent fraud, and comply with law.

  • Do we share your info? Only with service providers, business partners, affiliates, and in limited legal situations.

  • Do we sell your data? No.

  • What are your rights? Depending on your location, you may have rights to access, correct, delete, or restrict your information.

  • Children under 18? Our apps are not directed at children. We do not knowingly collect information from anyone under 18.

TABLE OF CONTENTS

  1. What information do we collect?

  2. How do we process your information?

  3. When and with whom do we share your information?

  4. Do we use cookies and tracking technologies?

  5. Do we receive information from app stores?

  6. Is your information transferred internationally?

  7. How long do we keep your information?

  8. Do we collect information from minors?

  9. What are your privacy rights?

  10. Controls for do-not-track features

  11. Do we make updates to this notice?

  12. How can you contact us?

  13. How can you review or delete your data?

1. What Information Do We Collect?

Personal information you provide:

  • Contact details (e.g., email if you contact support).

  • Feedback, reviews, or inquiries you submit.

  • Account information if you register in-app.

Automatically collected information:

  • Device and usage data (IP address, OS version, device type, app version, crash logs, performance data).

  • In-app behavior analytics (such as study session usage, question attempts).

  • Limited location data (country/region, not precise GPS).

Refund-related data (Apple/Google):
If a refund request is submitted through Apple or Google Play, we may be required to provide them with purchase activity information (e.g., time since installation, usage activity, subscription type, trial eligibility, amounts spent/refunded).

We do not collect:

  • Sensitive personal data (race, religion, health, biometrics, political opinions).

  • Payment card information (this is handled by Apple and Google).

2. How Do We Process Your Information?

We process your information to:

  • Provide and maintain the apps.

  • Process subscriptions and verify entitlements.

  • Communicate with you (support, updates, notifications).

  • Ensure security and fraud prevention.

  • Comply with applicable law and App Store requirements.

  • Improve study features and user experience.

3. When and With Whom Do We Share Your Information?

We may share your information in these situations:

  • App Stores (Apple/Google): To manage billing, refunds, and subscription verification.

  • Service Providers: Cloud hosting, analytics, and support tools.

  • Business Transfers: During a merger, acquisition, or sale.

  • Affiliates: Companies under EZ Test Prep ownership or control.

  • Legal Requirements: To comply with law, enforce agreements, or protect safety.

We do not sell or rent your personal information.

4. Do We Use Cookies and Tracking Technologies?

Yes. Our website and apps may use cookies, SDKs, and tracking technologies to improve performance, measure usage, and personalize content. You may restrict or disable cookies in your browser or device settings.

5. Do We Receive Information From App Stores?

Yes. Apple and Google may provide us with certain purchase and usage data necessary for processing subscriptions, refunds, or account management. All payments and billing are controlled by your App Store provider, not EZ Prep.

6. Is Your Information Transferred Internationally?

Yes. Our servers are located in the United States. If you access our Services from outside the U.S., your information may be transferred, stored, and processed here.
For EEA/UK/Swiss users: While U.S. data protection laws may differ, we take measures to safeguard your information consistent with applicable law.

7. How Long Do We Keep Your Information?

We retain information only as long as necessary for the purposes outlined in this policy, unless longer retention is required by law.
When no longer needed, your data will be deleted or anonymized.

8. Do We Collect Information From Minors?

Our Services are not intended for children under 18. We do not knowingly collect data from minors.
If we learn that we have inadvertently collected data from a child under 18, we will delete it. Parents/guardians who believe we may have such data should contact us at support@eztestprep.com.

9. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Withdraw consent (if applicable).

To exercise these rights, contact us at support@eztestprep.com.
For California residents, you may also request information under the California Consumer Privacy Act (CCPA).

10. Controls for Do-Not-Track Features

Our Services do not currently respond to DNT signals due to lack of industry standards. If standards change, we will update this Policy.

11. Do We Make Updates to This Notice?

Yes. We update this Privacy Policy as needed to remain compliant. Updates are effective immediately upon posting with the revised date at the top.

12. How Can You Contact Us?

EZ Test Prep, LLC
Denver, CO 80200
United States
Email: support@eztestprep.com

13. How Can You Review or Delete Your Data?

You may request to review, update, or delete your personal data at any time by submitting a data subject access request to support@eztestprep.com.

Contact us at support@eztestprep.com.